Town & Country's inside sales team, sometimes referred to as our customer service team, promote and aid in the selling and supplying of Town & Country product lines and services to existing and new Town & Country customers. They may assist with ensuring that customer orders are properly scheduled for delivery
Responsibilities
An inside sales associate is often times the first contact a customer, or potential customer, has with Town & Country. In addition to helping to meet and exceed sales objectives, inside sales associates are responsible for assisting customers with the products and/or services they need while maintaining a professional image of Town & Country.
Job Duties
Being the first Town & Country representative a customer meets is not without some responsibilities and even challenges. While specific responsibilities may vary by location, some of the main duties that an inside sales associate include:
- Providing service to existing customer accounts
- Establishing, developing and servicing new customer accounts
- Resolving customer complains, billing issues, questions and concerns
- Ensuring customer orders are complete and accurate
- Additional duties and responsibilities as required or assigned
Qualifications
- Excellent written and verbal communication skills
- Effective time management, planning and organization skills
- Ability to respond to shifting priorities, demands and timelines
- Having attention to detail
- Ability to work under minimal supervision
- Ability to use PC and related software
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